State Farm® Insurance Agent Steven L. Romero

"We switched from Steven to Loretta after a truly abysmal experience. Despite setting up autopay, our insurance lapsed without notice — something we only discovered after being involved in an out-of-state accident. We ended up paying nearly $3,000 out of pocket for something that should have been covered.

Steven’s handling of the situation was incredibly milquetoast. We’ve never experienced such a lackluster agent — in other instances, other agents have gone above and beyond with multiple calls, emails, and check-ins, working hard to make sure we were protected. With Steven, it felt like we were completely on our own."

"I'm grateful for Lauren and her team. She's pleasant and is always approachable whenever I have questions or concerns. If she doesn't have an immediate answer she responds promptly and if changes need to be made she does an awesome job at getting things done in a timely manner."

"Always helpful and informative!"

"Lauren was such a sweet heart!!!"

"Lauren made things very convenient for me. I was able to make necessary changes to my account right away."

"Very thoughtful to call and wish me a "Happy Birthday". Going the extra mile was greatly appreciated!"

"Lauren did a fine job.."

"Willingness to go above and beyond to assist with what I needed"

"Reliable"

"Lauren was very helpful and knowledgeable. She answered all my questions and overall it was a very pleasant experience"

"VERY PROFESSIONAL
💯"

"Great people, Great service. Fair prices. Kara and the entire office have always been very helpful."

"Customer service is top notch. He listens, explains coverage packages and gives options. Always willing to help in any way needed. Highly recommend."

"Excellent customer service from Lauren. Unsolicited check in to go over our policies and ask if we have any questions."

"Amazing staff! Everyone is extremely friendly and knowledgeable and will provide you with the best insurance rates and coverages around! Highly recommend!"

"They are amazing we pay less and they are always on top of any and everything we need"

"Great customer service very Responsive"

"Steven and his team are spectacular! I highly recommend them for all of your Insurance needs."

"Steven L. Romero and his team is very knowledgeable, responds quickly, and always willing to help."

"Lauren was nice, pleasant, professional & able to get the job done. A plus service!"

"Since being with Steven Romero it has been nothing but fantastic. They really good over and above to make sure you have all you need. I needed a rental car and they handled everything. All I had to do was go sign the paperwork. It took about 10 minutes and I was on my way. I would definitely recommend The Romero Team!"

"Very helpful!! Best rates."

"I have been with State Farm for years always Professional Friendly There when you need them"

"Michael is fantastic!! I send him lots of business!"

"Professional and responsive whenever I have concerns."